{"id":503,"date":"2023-09-27T10:08:27","date_gmt":"2023-09-27T10:08:27","guid":{"rendered":"https:\/\/www.grupocimd.com\/atencion-al-cliente\/"},"modified":"2024-01-30T11:41:27","modified_gmt":"2024-01-30T11:41:27","slug":"atencion-al-cliente","status":"publish","type":"page","link":"https:\/\/grupocimd.com\/en\/atencion-al-cliente\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<p>In accordance with the provisions of Law 44\/2002, of 22 November, concerning measures to reform the financial system, Order ECO\/734\/2004, of 11 March, and its implementing regulations, the Company provides its clients with a \u201cCustomer Service\u201d to field clients\u2019 queries and resolve complaints within a maximum period of two months.<\/p>\n<div class=\"sticker\">\n<h4 class=\"h4\">Customer Sevice<\/h4>\n<p>Calle del Pr\u00edncipe de Vergara, 131, 3\u00aa planta &#8211; 28002 Madrid, Espa\u00f1a<\/p>\n<p>Or by Email<\/p>\n<h4 class=\"h4\"><a href=\"mailto:atencionalcliente@grupocimd.com\">atencionalcliente@grupocimd.com<\/a><\/h4>\n<\/div>\n<p>If they are not resolved to your satisfaction, you may contact the Commissioner for the Defense of Financial Services Clients at the CNMV.<\/p>\n<p><a href=\"\/wp-content\/uploads\/2023\/09\/Reglamento_para_la_defensa_del_cliente-2.pdf\" download=\"\">Regulation for the defense of the client<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In accordance with the provisions of Law 44\/2002, of 22 November, concerning measures to reform the financial system, Order ECO\/734\/2004, of 11 March, and its implementing regulations, the Company provides its clients with a \u201cCustomer Service\u201d to field clients\u2019 queries and resolve complaints within a maximum period of two months. Customer Sevice Calle del Pr\u00edncipe [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-legal.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-503","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/grupocimd.com\/en\/wp-json\/wp\/v2\/pages\/503","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grupocimd.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grupocimd.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grupocimd.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grupocimd.com\/en\/wp-json\/wp\/v2\/comments?post=503"}],"version-history":[{"count":2,"href":"https:\/\/grupocimd.com\/en\/wp-json\/wp\/v2\/pages\/503\/revisions"}],"predecessor-version":[{"id":561,"href":"https:\/\/grupocimd.com\/en\/wp-json\/wp\/v2\/pages\/503\/revisions\/561"}],"wp:attachment":[{"href":"https:\/\/grupocimd.com\/en\/wp-json\/wp\/v2\/media?parent=503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}