{"id":1218,"date":"2026-06-17T11:43:55","date_gmt":"2026-06-17T11:43:55","guid":{"rendered":"https:\/\/grupocimd.com\/oferta\/responsable-de-back-office-aeq-w2m-s-a\/"},"modified":"2026-06-17T11:46:17","modified_gmt":"2026-06-17T11:46:17","slug":"back-office-manager-at-aeq-w2m-s-a","status":"publish","type":"oferta","link":"https:\/\/grupocimd.com\/en\/job-offer\/back-office-manager-at-aeq-w2m-s-a\/","title":{"rendered":"Back Office Manager at AEQ W2M S.A."},"content":{"rendered":"<p><strong>Back Office Manager \u2013 Electricity and Gas Retail Supply<\/strong><br \/>\nMadrid | Hybrid (4 days in the office \/ 1 remote)<br \/>\nFull-time<\/p>\n<p><strong>Who are we?<\/strong><\/p>\n<p>We are an independent company specialized in the retail supply of electricity and gas, with extensive experience and a strong track record in the energy sector. We are looking for an analytical, critical-thinking professional with a continuous improvement mindset who is interested in taking responsibility for the company&#8217;s Back Office operations, managing a team of 6 to 8 people, and handling reporting and communication with other departments, suppliers, and regulatory authorities.<\/p>\n<p><strong>What will you do?<\/strong><\/p>\n<ul>\n<li>Lead the Retail Supply Back Office function (Contract Management, Switching, Billing, and Collections).<\/li>\n<li>Coordinate and monitor the team, ensuring objectives and service levels are achieved.<\/li>\n<li>Act as the key liaison between critical departments (Operations, Sales, Pricing, Legal, etc.).<\/li>\n<li>Identify operational improvement opportunities and communicate requirements to the IT team (enhancements and incident management).<\/li>\n<li>Manage relationships with external service providers.<\/li>\n<li>Prepare regulatory reports and collaborate with official regulatory bodies (CNMC).<\/li>\n<\/ul>\n<p><strong>What are we looking for?<\/strong><\/p>\n<ul>\n<li>2\u20133 years of experience in electricity and\/or gas retail supply operations, particularly within Back Office functions.<\/li>\n<li>A broad understanding of processes and operations within the energy sector.<\/li>\n<li>Experience managing teams and strong communication skills.<\/li>\n<li>Advanced proficiency in office productivity tools and industry-specific systems (SIGE, Nemon, etc.).<\/li>\n<\/ul>\n<p><strong>The following will be considered a plus:<\/strong><\/p>\n<ul>\n<li>Interest and motivation to work in a stable department that interacts continuously with a wide range of stakeholders.<\/li>\n<li>A cross-functional mindset and the ability to identify process improvement opportunities.<\/li>\n<li>Basic knowledge of databases and SQL queries.<\/li>\n<\/ul>\n<p><strong>What do we offer?<\/strong><\/p>\n<ul>\n<li>Permanent employment contract.<\/li>\n<li>The opportunity to join a dynamic company in a fascinating and constantly evolving sector.<\/li>\n<li>Hybrid working model (4 days on-site \/ 1 remote).<\/li>\n<li>Competitive compensation based on experience, with salary reviews linked to professional development.<\/li>\n<li>Private health insurance and life insurance as part of the corporate benefits package.<\/li>\n<li>A stable career opportunity within a well-established company in the electricity and gas markets.<\/li>\n<\/ul>\n","protected":false},"featured_media":312,"template":"","class_list":["post-1218","oferta","type-oferta","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/grupocimd.com\/en\/wp-json\/wp\/v2\/oferta\/1218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grupocimd.com\/en\/wp-json\/wp\/v2\/oferta"}],"about":[{"href":"https:\/\/grupocimd.com\/en\/wp-json\/wp\/v2\/types\/oferta"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/grupocimd.com\/en\/wp-json\/wp\/v2\/media\/312"}],"wp:attachment":[{"href":"https:\/\/grupocimd.com\/en\/wp-json\/wp\/v2\/media?parent=1218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}